2022 Seller Onboarding Associate - Thai null

About Amazon Operations Services Philippines

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

Your role

• Communicate effectively via live video call with their customer base – third-party sellers who want to sell on Amazon in its various marketplaces.
• Review the seller’s identity details (information & documents) over a live video call
• Verify ownership of the documents submitted by sellers
• Assess the legitimacy of documents by reviewing an online copy of documents
• Reduce avoidable friction for legitimate sellers and keep updated on Standard Operating Procedures (SOPs) and other policies

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Training, development & rotations

Amazon is investing more than $1.2 billion to provide free upskilling opportunities to more than 300,000 U.S. employees, helping them further their careers in high-paying, in-demand roles.

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Compensation & benefits

Along with an average starting pay of $19 per hour—more than double the federal minimum wage—Amazon offers a range of great benefits that support employees and eligible family members, including domestic partners and their children. These comprehensive benefits begin on day one and include health care coverage, paid parental leave, ways to save for the future, paid college tuition, and other resources to improve health and well-being.

• Financial success
• Employee health
• Caring for families
• Parental leave

Career progression

They want employees to have access to the skills they need to grow their careers. Amazon is investing more than $1.2 billion to provide free upskilling opportunities to more than 300,000 U.S. employees, to help them further their careers in high-paying, in-demand roles.

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Work-life balance

What unites Amazon employees across teams and geographies is that they are all striving to delight their customers and make their lives easier.

The scope and scale of their mission drive them to seek diverse perspectives, be resourceful, and navigate through ambiguity. Inventing and delivering things that they never thought possible isn't easy, but they embrace this challenge every day.

By working together on behalf of their customers, they are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with them.

Company culture

Diverse and inclusive teams positively impact their products and services, helping them better serve customers, selling partners, employees, and communities from all backgrounds.

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About you

• Native level of Thai in speaking, reading, listening, and writing. Ability to compose grammatically correct, concise, and accurate written and verbal responses.
• Ability to pronounce standard Thai words and speak with clarity
• Proficient in English (speaking, reading, and writing) with an ability to compose grammatically correct, concise, and accurate verbal and written responses
• Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
• Intermediate skills with Microsoft Office including Outlook, Word, and Excel
• Team player – capable of learning and sharing knowledge in a global team environment.
• Ability to effectively manage time, and individually prioritize multiple tasks of competing priority.
• If you are just out of college or have experience we want to hear from you. If you love working in a fast-paced environment with the determination to progress within the organization this is the job for you.

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How to apply

To apply for this position, simply click the “Apply” button on this page.

Source/s: 

• amazon.com
• glassdoor.com