Appointment Setter null

Job Overview

Agent - Entry Level works in a fast-paced call center to initiate outbound calls to potential and existing customers. He/she serves the customers by selling products and meeting customers’ satisfaction.

Responsibilities

• A full opener agent
• Call potential customers to describe services offered
• Educate customers on product offerings and explains pricing and answer questions from customers building value in the customer relationship
• Place phone calls to current customers to determine their satisfaction as well as receive customer suggestions
• Recommend changes in products, services, and policy by evaluating results and competitive developments
• Follow up with customer leads or previous customers
• Place outbound calls each day
• Consistently meets operational sales targets
• Contribute to team effort by accomplishing related results as needed
• Other duties as assigned

Qualifications

• Open to College Graduate/Fresh Graduate
• At least High School Graduate (from the previous curriculum), Senior High School Graduate, College Level/Undergraduate
• At least 6 months of call center experience in Phone and/or Chat/Email support
• Sales Experience is a plus
• Can work in shifting schedules, holidays, and/or as business requires
• Good Attendance record from the previous employer
• Must be able to work onsite at GAGFA IT Tower, Mabolo Cebu City
• Can Start ASAP