2022 Optimization Specialist null

About Chevron Corporation

CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service, and marketing. Established in 1998, CHI serves Chevron affiliates on six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines 

Your role

Responsible for transforming procurement business processes to the shared services process model. Working in a multi-disciplinary and cross-functional team requires forward thinking and a vision for simplifying procurement as a function and leveraging procurement technology. 

• (Tier 1 -2) Supports the identification of opportunities including work automation opportunities within S2P functions, P/SCM shared service network, and business units to improve processes and controls through a structured analysis of current organizational design, practices and assumptions, procedures and work instructions, inputs and outputs, capabilities, and tools. Â Â

• (Tier 1 -2) Performs the optimization of processes for efficiency, effectiveness, risk control mitigation, and performance metrics using lean six sigma techniques, business process risk assessment, smart tools, best practices, and innovative problem-solving. Collaborate with discipline leads, compliance coordinators, or other subject matter experts as necessary. Â

• (Tier 2) Coordinates the storage, update, and cataloging of S2P procedures documentation based on the company’s document control and retention standards.  Â

• (Tier 1 -2) Partner with the Digital and Analytics Team to develop and maintain productivity monitoring and health metrics dashboards to facilitate periodic reporting to management and key business unit customers.  Â

• (Tier 2) Monitors and evaluates the quality and content of business processes; and provides feedback to process owners, S2P OC, and management to improve quality and identify training and coaching needs. Â Â

• (Tier 1 - 2) Facilitates incident management and problem resolution in a structured, timely, and cost-effective manner from identification and impact through root cause investigations, to containment, remediation, and preventive actions. Â

• (Tier 1 - 2) Reviews and investigates patterns and trends in root causes to proactively identify systemic issues and recommend action to preclude the recurrence of incidents and to improve service levels. Â

• (Tier 1) Assists process owner and RPA developers in measuring the immediate and long-term efficiency (e.g. FTE savings) and effectiveness of improvements or automation to ensure implementation and execution are consistent with the pre-established improvement goals. Â

• (Tier 1 ) Partners with the BU contact and receiving S2P teams to execute work migration strategy using the established framework -from opportunity identification, work scoping, business case development and sign- off shadowing, documentation, and resource planning to go-live support. Â

  Process and System Implementation (Tier 3 ) Â

• Support the rollout of major processes or system and may function in one or more of the following capacities: training, process documentation, process design, testing, change management, issue resolution, and go-live and hyper care support Â

• Participates in process design and process documentation using approved standards Â

• Deve lop s a detail ed implementation plan Â

• Handles parallel activities which can include simultaneous implementation of other processes, systems, or to multiple locations. Â

• Executes implementation plan according to approved process designs. Â

• Builds partnerships with key stakeholders that allows adequate capture of processes including their nuances, that facilitate timely issue resolution and transition support from business. Â

• Monitors process stabilization by reviewing key performance metrics prior to transferring the process to the operation team s Â

• Anticipates potential issues and escalates to the appropriate team for resolution. Â

• Monitors any issues, defects, and enhancements until resolved. Keeps the team informed and provides regular updates . Â

• Develops training materials and conducts actual training and knowledge transfer to the operations team and other interested parties Â

• Identifies and implements process change or system enhancements based on lessons learned from testing and shadowing and initiates action and documentation updates . Â

• Responsible for change management related to project implementation, process improvement, process changes, or enhancement  Â

• Actively engage and communicate to stakeholders for any upcoming changes related to process or process handover-related activities Â

  Safety, BCP, and Customer Engagement Support ( Tier 3 ) Â

• Collaborates with MSSC Crisis Advisor, S2P leaders hip teamÂ, and team BCP coordinators to execute all safety and BCP activities on a timely basis Â

• Develop s, maintain s, and updates the customer engagement package Â

• Coordinates the updating and approval of the annual Service Level Agreement Â

• Assist the Business Manager or the Manila Site Manager in developing and executing the communication and engagement plan  Â

  Administrative and Self-Development Activities ( All Tiers ) Â

• Ensures compliance with OE requirements (i.e., safety programs/training). Â

• Attends functional training for personal and professional development. Â

• Writes PMP and discusses performance agreements with Supervisor. Â

  The position requires strong business acumen and interpersonal skills; knowledge of root cause analysis, incident management, and problem resolution; principles of quality management and risk management; knowledge of business process mapping, re-engineering, and documentation control, ability to analyze, investigate, and resolve business problems using creative thinking and problem-solving skills; ability to effectively facilitate resolution in difficult situations; ability to manage competing priorities; ability to demonstrate initiative by being proactive in work duties; has strong influencing, communication, planning, and customer engagement skills and use independent judgment. Â

  • Applicants should be open to work on a day, mid, or night shift

  • Preferably someone who has good Coordination and Project Management skills

Training, development & rotations

Chevron puts people at the center of everything we do - from protecting the safety and health of people and the environment to helping you succeed. No matter where you are on your career path, Chevron offers continued education and training to help you cultivate your skills and expand your career within a truly global and collaborative workplace.

Read more here...

Compensation & benefits

• Competitive salary

• Allowances, medical and optical reimbursements

• Health care coverage for you and your eligible dependents

• Robust employee-centered

• programs for health and wellness

• Time off to promote healthy work-life balance or to care for your family

• Annual corporate incentive bonus when the company meets established goals

• Recognition & awards program

• Long-term savings plan

• Life insurance

• Career development opportunities for all employees through onboarding, training, and development, mentoring, volunteering opportunities, and employee networking groups

Career progression

Begin a career at Chevron and be a part of the team that brings the world vital energy. Chevron's undergraduate development programs offer the opportunity to grow your professional skills and expand your knowledge of the worldwide energy industry.

At Chevron, you'll discover a world of extraordinary opportunity, challenge, and fulfillment where you can pursue goals, develop new skills, change career paths and explore new horizons.

Work-life balance

The Work-Life Balance at Chevron Corporation is rated a C by 108 employees putting it in the Bottom 40% of similar size companies on Comparably. 76% of Chevron Corporation employees are satisfied with their work-life balance while 25% feel they are burnt out. A well-proportioned work-life balance is necessary to keep employees happy and productive.

About 35% of the employees at Chevron Corporation work eight hours or less, while 7% of them have a very long day - longer than twelve hours. The Majority of Chevron Corporation employees are satisfied with their work-life balance and do not feel burnt out.

In general, employees who have been at the company for 2 to 5 Years and employees in the Customer Support department believe they have a good work-life balance while employees in the Engineering department and Native American employees think there is room for improvement.

Company culture

They deliver results in the right and responsible way. CHI culture is built upon the principles of responsibility, trust, and integrity. Their leadership is a profound source of pride and we will lead in the future of energy. 

How to apply

To apply for this position, simply click the “Apply” button on this page

• HR initial phone screening
• Virtual processing for a panel interview
• Job offer
• Medical Assessment
• Onboarding and Orientation.

Source/s:

• chevron.com
• comparably.com
• glassdoor.com