Digital Customer (Salesforce) - Consulting Analyst null

About Deloitte

Founded in 1997, Deloitte Philippines is recognized as one of the leading professional services firms in the country, providing audit, tax, risk advisory, financial advisory, and business process solutions.

Your role

• Collecting and understanding client business and technical requirements 
• Developing techno-functional solutions within Salesforce – with a focus on Sales and Service. 
• Training clients on how to use Salesforce Solutions and serving as the subject matter advisor on the Salesforce – Cloud for Customer, Sales Cloud, and Service Cloud platform  
• Interacting with internal, client, and partner stakeholders  
• Participating in solution design, implementation, and systems integration  
• Contributing to overall deliverables  
• Supporting project team on ongoing project activities to ensure the project is delivered on time, on budget 
• Continuously engage and follow up on end-to-end customers’ journeys.  

Training & development

The Deloitte Academy specializes in corporate business training designed for specific customer needs. Training topics include risk management, internal control, internal audit, accounting and finance, soft skills, and industry-specific training. The courses are designed for professionals interested in acquiring hands-on learning experience through facilitated discussions, business games, and simulations. The Academy training is delivered by subject-matter experts who bring practical insights from real-world audit management and implementation of major transformation projects.

Benefits

Deloitte offers a comprehensive array of benefits programs to help you manage and balance your life and reward you for being part of a world-class team.

• Flexible work arrangements - work in a way that suits you best, onsite work is optional.
• Rewards platform: reimbursements for professional development, paid professional memberships, receive performance incentives – your hard work won't go unnoticed at Deloitte!
• Benefits effective on day 1 including paid time off and holidays, health, and life insurance!
• Career breaks for up to 12 months – for study, travel, volunteering, or personal interests
• Training and development - At Deloitte, they believe in investing in the best assets, the people! You will have access to world-class training and funding for industry and other professional certifications.
• Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.

Career progression

At Deloitte, they connect you with exceptional people across the region, making sure you make an impact that matters. Learn on the job, online, in the classroom, and at Deloitte University—and have the freedom to explore the latest technologies in an environment where you will grow.

Work-life balance

At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, they believe in work-life harmonization and also offer you a friendly work environment where the people take pride in their achievements, the success of others, and the quality of their work.

Company culture

At Deloitte, each person is unique and valued. Among the best and brightest in the business, their people take pride in their achievements, the success of others, and the quality of their work by high ethical standards.

Read more here...

About you

• In a final year of study or recent graduate between 0-2 years of work experience  
• Strong academic performance in Business, Engineering, Computer Science, IT, or related fields
• Able to run workshops to define requirements and use cases  
• Experience in capturing business requirements  
• Understanding of CRM processes (e.g. Sales Transformation and Service Excellence best practices, use cases, architecture principles)  
• Able to carry conversations as a consultant with different levels of stakeholders 

How to apply

To apply for this position, click the “Apply on employer site” button on this page.

Source/s:

• www2.deloitte.com
• jobs.sea.deloitte.com
• youtube.com