2023 Customer Care Associate null

About Emerson Manila 

Emerson is the global technology, software, and engineering powerhouse driving innovation that makes the world healthier, safer, smarter, and more sustainable. 

Your role 

Customer Service 

• Respond professionally, accurately, and in a timely manner to customer contacts through calls and emails.
• Proactively inform customers of any delays or risks in the order shipment.
• Resolve customer complaints and order issues with proposed preventive and corrective action where applicable following the correct escalation path.

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Training, development & rotations

The strength of Emerson is in the people who bring their passion and talents to work every day, and they are committed to helping their employees continue to grow and develop their skills. Dedicated employees take pride in working at the top of their fields and collaborating to find the next innovations together as a team.

Workshops by Category:

• Leadership Skills
• Professional Skills
• Business Skills
• Always-On Learning

Compensation & benefits

Competitive Wages and Benefits – They provide employees with a market-competitive pay and benefits package.

• Allowance: food, transportation, clothing
• Night Differential
• Life Insurance

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Career progression

Emerson invests to set its leaders up for success. Few companies do a better job of developing leaders and helping them make great transitions into new roles. Whether coming in from the outside or preparing for a challenging new position internally, leaders at Emerson can expect the support they need to excel and drive the company forward.

Work life balance

They offer flexible hours, when possible, to help employees achieve work-life balance.

Company culture

At Emerson, they are committed to fostering a culture where they ensure every employee is valued and respected for their experiences and perspectives. They believe a diverse, equitable, and inclusive work environment contributes to the rich exchange of ideas that inspire innovation and bring the best solutions to their customers.

About you

• Customer service skills.
• To be thorough and pay attention to detail.
• The ability to work well with others.
• Sensitivity and understanding.
• Patience and the ability to remain calm in stressful situations.
• The ability to accept criticism and work well under pressure.
• Excellent verbal communication skills.

How to apply 

To apply for this position, simply click the “Apply” button on this page.

Emerson Manila continued with planned recruitment and hiring throughout the pandemic by utilizing virtual technologies and other techniques from sourcing to onboarding.

Source/s:

• emerson.com
• recruitday.com
• ph.prosple.com
• jobstreet.com