Updating Results

Land Bank of the Philippines

  • 1,000 - 50,000 employees

2022 Customer Care Assistant / Phone Banker null

Manila

Opportunity Expired

Landbank develops and nurtures talents who exemplify the highest standards of ethics, social responsibility, and service excellence.

Opportunity details

Opportunity Type
Graduate Job
Salary
PHP 17,000 - 21,000

Prosple Estimated Salary

Application dates

Minimum requirements

Accepting International Applications
No
Qualifications Accepted
B
Management
Public Relations

About Land Bank 

The Land Bank of the Philippines is a government financial institution that strikes a balance in fulfilling its social mandate of promoting countryside development while remaining financially viable.

Your role 

  • Maintains positive customer relationships by ensuring high customer satisfaction level
  • Responsible for helping customers with questions or concerns regarding the Bank's products and services
  • Ensure all customer inquiries and concerns thru phone and emails are satisfactorily managed, resolved, and closed within the agreed service level.

Training, development & rotations

They will train and develop employees to be highly competitive and enhance their capability to strive for excellence in providing quality service to our clients.

Core Values

  • Professionalism – Competency, Reliability, and Good Judgement

  • Integrity – Honesty, Transparency, and Accountability

  • Prudent – Thrifty, Cost Conscious, and Economical

  • Excellence – Commitment to outstanding performance

  • Employees  Welfare – Healthy & safe work environment, staff motivation, and productivity

Compensation & benefits

LANDBANK’s introductory salary rates are aligned with the National Government’s Salary Standardization Law.  The Bank pays salaries, allowances, benefits, and incentives in accordance with the issuances from the National Government agencies (Office of the President of the Philippines Administrative/Executive Orders, Memorandum Circulars issued by the Department of Budget and Management (DBM), Civil Service Commission (CSC), and Governance Commission for GOCCs (GCG). 

LANDBANK’s Remuneration Policy includes indirect compensation regulated under existing laws like the Bank’s share to GSIS, PhilHealth, Pag-IBIG, Provident Fund, and various leave benefits authorized by the CSC.

Career progression

In line with its mission of “developing and nurturing talents who exemplify the highest standards of ethics and excellence, consistent with the best in the world”, LANDBANK continues to provide its employees with learning and development (L&D) programs.  It employs the 70-20-10 principle of L&D, where employees can source their learning through various modes – on-the-job (70%), informal (20%), and formal, both classroom and online (10%).

LANDBANK provides for the professional development and care of their human capital. They encourage growth by providing capability-building programs and granting every employee access to fair and equal opportunities for training and development.

Company culture

Inherently integrated into LANDBANK’s mandate and company culture, the sustainability efforts are embedded in their mission to deliver innovative products and services that are consonant with ecological enhancement while effectively addressing the client's needs. Landbank's various environmental programs are geared toward the protection of natural resources, energy conservation, and proper waste management, among others.

The environmental sustainability strategy of LANDBANK is founded on three goals:

  1. To evaluate and manage the ecological footprint in their daily operations;
  2. To deliver products and services that are ecologically sound and compliant with applicable environmental laws; 
  3. To support climate change mitigation and adaptation undertakings.

About you

  • Any Bachelor's Degree
  • Computer Literate
  • Fit and proper for the position, with due consideration to integrity/probity and diligence
  • Excellent oral and written communication skills, good problem-solving, analytical, and decision-making skills
  • Fresh graduates are welcome to apply.

How to apply

To apply for this position, simply click the “Apply” button on this page

You can apply in several ways: via email, through their Online Career Portal, walk-in at their Head Office’s Recruitment Division, or via branches and lending centers that have job vacancies. The required supporting documents are a resume, picture, transcript of records, and related certificate or license.

You need to briefly understand the job position and company policy for the interview. Knowledge about current issues and economic changes is an advantage.

Source/s:

  • landbank.com