Executive Assistant null

Job Description:

• Manage calendars, schedule appointments, and arrange meetings
• Respond to emails
• Outbound calls for lead generation, surveys, event invitations, and/or sales
• Inbound calls to resolve customer queries or close lead/sales
• Data entry to update customer relationship management (CRM) software
• Create reports using Microsoft Office and Google Workspace
• Manage and organize documents, files, and records
• Maintain confidentiality and handle sensitive information with discretion
• Meet service level agreements set forth
• Perform other duties as assigned

Qualifications:

• At least 1 year of work experience as a Telemarketer and/or Executive Assistant
• Exceptional written and verbal English communication skills
• Convey information clearly and professionally
• Attention to detail
• Problem-solving, decision-making, and negotiating skills
• Effectively work under pressure, manage multiple priorities, and meet deadlines
• High level of integrity; can deal with sensitive and confidential information
• Strong interpersonal skills to build positive relationships, work collaboratively with diverse individuals, and maintain a professional demeanor even in high-pressure situations
• Advanced computer skills
• At least 40WPM typing speed
• Proficiency in using various software applications, including Google Workspace, MS Office, email, calendar management tools, and other relevant software systems

Equipment Requirements:

• Desktop/Laptop (at least i3 processor with 8 GB RAM)
• A4Tech (HU 7P or HU 50) or any Jabra USB type headset with noise-cancelling feature
• HD Webcam (1080p)
• Wired internet connection; minimum of 10 Mbps
• Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype, Zoom

So, why join us?

• Open to work-from-home or on-site (Batangas City office)
• Full Time and Long Term Employment
• Health benefits, leave credits, bonuses, and other incentives
• We are growing so there is a great opportunity for leadership and promotion
• Night shift, Monday to Friday