Customer Service, Analyst null

About Raytheon Technologies

Raytheon Technologies Corporation is an aerospace and defense company that provides advanced systems and services for commercial, military, and government customers worldwide. It includes four industry-leading businesses—Collins Aerospace, Pratt & Whitney, Raytheon Intelligence & Space, and Raytheon Missiles & Defense.

Your role

• Performs duties related to overall customer service including post-sales support.
• May support the sales team by notifying other divisions of customer concerns and trends.
• Responsible for maintaining quality and consistency of service by documenting and identifying trends in customer service needs.
• Performs on-site services for Aftermarket clients, installs new equipment and services, maintains / services and upgrades existing equipment.
• Provides instruction and education regarding products or equipment usage to customers and internal employees.
• Designs and manages product training for customers and staff.
• Adheres to and participates in all EHS practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure the safety and well-being of self and others.

Training & development

RTX believes that safeguarding the future of aerospace and defense begins with nurturing the endless curiosity that leads to lifelong learning. By partnering with leading organizations that cultivate STEM skills, innovation, and diverse thinking, they are connecting with students to expand the scope of what’s possible and building a career-ready, diverse talent pipeline for the workforce of the future.

Benefits