Commercial Loan Servicing Representative for Equipment Finance - Collections null

About Wells Fargo

Wells Fargo is a diversified financial service holding company that offers retail and wholesale banking, and wealth management services to individuals, businesses, high-net-worth individuals, and institutions, through its subsidiaries.

Your role

About this role:

Wells Fargo is seeking a Commercial Loan Servicing Representative. This job is responsible for activities related to servicing of commercial loan transactions according to bank policies, procedures, and regulatory requirements. This can include customer/client modifications, account maintenance, rebookings, and purchased receivables management to ensure accuracy throughout the life of the transaction.

In this role, you will:

• Support internal and external customers with inquiries and complaints regarding loan servicing needs
• Monitor loan system resolve customer issues, and process complex transactions online
• Perform moderately complex administrative, transactional, operational, and customer support tasks
• Act as primary loan servicing contact that involves construction monitoring and disbursements
• Monitor collateral and prepare payoff letters, releasing collateral
• Audit loan systems of record for new loan setups, modifications, and data input, and customer research and billing
• Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand the function, policies, procedures, and compliance requirements

Training & development 

Wells Fargo goes beyond standard skill development, prioritizing continuous learning. Their diverse training programs encompass personal and financial growth, fostering an environment for mentorship, diverse career exploration, and recognition initiatives—an encompassing strategy for career advancement.

Benefits

Wells Fargo's benefits may include:

• Health plans
• Well-being
• Paid time off
• Discounts & savings
• Commuter benefits
• Parental and critical caregiving leaves
• Commuter Benefits
• Adoption Reimbursement
• Education Benefits

Career progression

Wells Fargo stands out as an ideal option for students and recent graduates, providing abundant opportunities for both career and personal growth. The ever-evolving landscape of the banking sector, particularly in technology and digitalization, creates a plethora of roles for learning and development. In diverse environments equipped with various technologies, Wells Fargo empowers individuals to shape their futures, enabling meaningful contributions and positive influence in the industry.

Work-life balance

At Wells Fargo, cultivating a harmonious work-life balance is ingrained in the company culture. Acknowledging the vital link between employee well-being and peak productivity, Wells Fargo offers flexible schedules, remote work possibilities, and wellness programs. This empowers the workforce to seamlessly blend professional and personal endeavors, creating a nurturing and fulfilling environment.

Company culture 

Wells Fargo embraces a core set of principles, known as the company's "expectations," shaping its culture universally across all employees, levels, and roles. These principles govern behavior, collaboration, and decision-making, serving as the linchpin for their success both as individuals and as a business.

About you

Required Qualifications:

• Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

How to apply

To apply for this position, please click the "Apply on employer site" button on this page.

Source/s:

• wellsfargo.com
• youtube.com