2022 Email Management Associate null

The Email Management Associate will be working on-site at the 8F Armstrong Corporate Center, 134 H.V. Dela Costa St., Bel-Air, 1209, Makati City, Metro Manila

• Bachelor’s degree in Nursing or Allied-health (Midwife, PT, Pharmacy, etc.)
• 1-2 years clinical experience
• Highly analytical and organized with keen attention to detail

Advance your career. Apply now!

The Email Management Nurse is an overall interdepartmental liaison to a tertiary hospital based in Thailand. This role will provide pre-arrangement services, appointments and general hospital services to individual patients and relatives. This role will also cater to foreign clients seeking medical treatment overseas.

Duties and Responsibilities

• Arrange appointments and general hospital services. This includes liaising with doctors, nurses, and related departments necessary for the client's treatment.
• Provide accurate information regarding hospital services via email
• Service delivery to include initial medical history taking and coordination of refer-in services to different departments
• Expected to participate in process improvement, problem analysis, and solution implementation
• Participate in employee engagement activities

Qualifications

• Bachelor's degree in Nursing or Allied-health profession (Midwife, PT, Pharmacy, etc.)
• 1-2 years of clinical experience
• Excellent English communication skills
• Highly analytical and organized with keen attention to detail
• Excellent interpersonal skills >Proficient in Microsoft Outlook, Word, Excel, -PowerPoint, working with dual screens, and general computer literacy
• Amenable to working in shifting schedule
• Amenable to report onsite (Makati) during training and transition period
• Preferably within Metro Manila only