IDESKS Online Group of Companies is a tripartite organization composed of IDESKS Online BPO Consultancy and Management Corp, IDESKS Online Call Center Academy Inc, and IDESKS Online Global Business Process Outsourcing Corp.
Officially established in November 2019 as International Desks Business Consultancy Services, the initial concept was born two years prior and has evolved from a simple Business Process Outsourcing (BPO) to Business Consultancy and Process Management (BPM) entity as to how it is today.
IDESKS Online BPO Consultancy and Management Corp is one of three entities of IDESKS Online Group of Companies. They offer a wide range of services such as BPO Consultation, Process Outsourcing & Management, Call Center Set-up and Management, Call Center Infrastructure Set-up and Management.
Registered both with the Australian Securities & Investment Commission (ASIC) and with the Securities and Exchange Commission of the Philippines (SEC), IDESKS’ call center solutions from consultancy to management directly benefit outsourcing companies through increased productivity and improved call center efficiency.
IDESKS’ programs are designed to provide a secured business to all our stakeholders. With the current health of the industry, plagued with hoaxes and scams, IDESKS’ processes are enveloped with risk-mitigating features ensuring all their contractors (clients or centers) are protected and that no one is left out.
Through time and with the urgent need to adapt to the global changes, IDESKS managed to reinvent and innovate to now a tripartite organization - IDESKS Online BPO Consultancy and Management Corp, IDESKS Online Call Center Academy Inc, and IDESKS Online Global Business Process Outsourcing Corp.